Policies

Tracey's B&B Policies

We welcome you as a guest in our home. Werner and I live on the property with our 2 friendly dogs and cat.

For you and our other guests to have a pleasant and relaxing stay, please note:

HOUSE RULES 

  • All GUESTS are required to provide proof of identification upon check-in (ID/Passport)
  • Check-in : 2 - 6pm ONLY. If you arrive after 6pm your booking will be forfeited
  • We cannot accommodate early or late check-ins.
  • All guests need to be present at check-in
  • Breakfast 7 - 8am
  • Parties are not allowed 
  • NO alcohol permitted
  • Quiet hours 9pm - 7am
  • Curfew 11pm - 5am  There will be NO ACCESS to the property during these hours 
  • No caravans/trailers.
  • All bicycles to be left outside
  • No smoking in B&B. Penalty R1000
  • No self-catering, fridge, kitchen or braai facilities provided
  • Paying guests only

If any guest/s does not comply with our House Rules, he/she will be escorted off our premises by Magma Security at any time.

RIGHT OF ADMISSION RESERVED
        
CANCELLATION POLICIES:
 
  • The guest can cancel free of charge until 7 days before arrival.
  • The guest will be charged the total price if they cancel in the 7 days before arrival. 
  • If the guest doesn’t show up they will be charged the total price.
  • Bookings are non-transferable.
  • No credit notes issued.
  • No date changes.